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This video highlights simple and
practical techniques to help improve and emphasize the importance of the
customer and customer service. All too often, businesses lose customers over
preventable mistakes. These translate into real lost dollars and profit.
This video stresses the number one rule that customer service begins with
the attitude of respect for the customer. Add to that be successful,
employees must constantly be mindful of how they are coming across to
others.
ORDER CODE:
IPCL623VHS
VHS
VIDEO
ORDER CODE:
IDPC623DVD
DVD
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