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The Basics of Process Mapping |
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Author: Robert Damelio
This book contains a case study of both levels of process mapping and
guidelines for when to use each type. It also explains the relationship of
process mapping to flowcharting. Use it as a wonderful hands-on team
resource, a training supplement, and a reference.
Table of Contents
Introduction
Chapter 1: Why Map a Process?
Chapter 2: Flowcharting
Chapter 3: Process Mapping
Chapter 4: Relationship Maps
Chapter 5: Cross-Functional Process Maps
Chapter 6: Analyzing a Process
Further Reading
Pages: 77
ORDER CODE: PP-763160
BOOK
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