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True communication, a real
exchange between people, provides an arena for the expression of ideas and
an opportunity to create a positive perception of one’s self in the minds of
others. This program discusses some methods for achieving good
communication. Suggested techniques include using the listener’s frame of
reference, acknowledging the listener’s reactions, and adjusting style of
delivery. (20 minutes)
ORDER CODE: FFMBVL1563V
VHS
VIDEO
ORDER CODE: FFMBVL1563DVD
DVD
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