Crosstalk at Work: VIDEO/DVD, Business environments are becoming increasingly diverse. Different cultural backgrounds produce differing styles of communication. Lack of awareness of those differences can prevent employers from understanding their workers and employees from getting a fair deal in the workplace. This two-part program sensitizes future managers to potential misunderstanding and encourages objective assessment, particularly in the areas of performance appraisal and recruitment. Dramatizations in part one show actual performance appraisals, and part two shows multicultural recruitment interviews.

Our server is secure.


			Crosstalk at Work

Business environments are becoming increasingly diverse. Different cultural backgrounds produce differing styles of communication. Lack of awareness of those differences can prevent employers from understanding their workers and employees from getting a fair deal in the workplace. This two-part program sensitizes future managers to potential misunderstanding and encourages objective assessment, particularly in the areas of performance appraisal and recruitment. Dramatizations in part one show actual performance appraisals, and part two shows multicultural recruitment interviews. On-screen prompts suggest ways of handling particular situations to avoid cross-cultural miscommunication.

ORDER CODE: FFMBVL7218DVD
DVD