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Benchmarking allows
companies to compare business practices among internal divisions and against
those of outside competitors. These days, many companies use the technique
to increase efficiency and improve their competitive position. This two-part
series, featuring expert analysis and company case studies, teaches students
how to assess the benefits of benchmarking and how to apply successful
benchmarking techniques. Information discussed includes how to get started,
the importance of process selection, critical success factors, and the
pitfalls of benchmarking. 2-part series, 24-27 minutes each.
ORDER CODE: FFMBVL7222V
VHS
VIDEO
ORDER CODE: FFMBVL7222DVD
DVD
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