Self Realization Publications: Career Education & Training: VIDEO You're Hired: Customer Service for Youth The "You're Hired" series is a seven-module series to help prepare entry-level youth for customer service work. Through entertaining and informative dramatic scenarios, customer service skills are taught and practiced. Shot on location in a hardware store, clothing store, sporting goods store, reception area, government office, and restaurant. Module 1: Customer Service For Youth Module 2: Customer Expectations Module 3: Handling Problems Module 4: Communication By Phone Module 5: Internal Customers Module 6: Special Customers Module 7: Customer Service

Career
Training and Information

You're Hired: Customer Service for Youth

The "You're Hired" series is a seven-module series to help prepare entry-level youth for customer service work. Through entertaining and informative dramatic scenarios, customer service skills are taught and practiced. Shot on location in a hardware store, clothing store, sporting goods store, reception area, government office, and restaurant. Module 1: Customer Service For Youth Module 2: Customer Expectations Module 3: Handling Problems Module 4: Communication By Phone Module 5: Internal Customers Module 6: Special Customers Module 7: Customer Service Summary Includes: 4 videos (averaging 12 minutes each); 4 Leader's Guides; 7 Blackline Masters

Grade 9 to adult Š1994 49 Minutes

ORDER CODE: UL2387V
VIDEO